Voice discrimination in the housing market

Kelly Wright & McGowan are collaborating on a replication and extension of Purnell, Idsardi and Baugh (1999); a matched-guise study on voice-based discrimination in leasing.
studies

Kelly Wright & McGowan are collaborating on a replication and extension of Purnell, Idsardi and Baugh (1999); a matched-guise study on voice-based discrimination in leasing. The replication addresses possible methodological concerns while expanding the cities, regions, and speakers studied. Crucially, this replication includes a detailed survey of rental professionals themselves – in the hope of better understanding who is answering the phone and how that matters. This work combines Wright’s previous experience with lexically reified bias with McGowan’s previous research on expectation mismatches in matched guise studies.